ledgewin Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply to the ledgewin platform and all related services. By accessing ledgewin through its website, mobile version, or any other digital channel, you are considered to have agreed to these Terms. If you disagree with any part of these Terms, please refrain from using the platform.

These Terms form a legally binding agreement. They are provided in Bengali for the convenience of users; however, in the event of any dispute, the original document shall be considered final.

ledgewin serves users in Bangladesh as a secure and reliable online gaming and betting platform. We use SSL encryption and modern security technology to keep your information and funds protected.

2. Account Registration and Eligibility

2.1 Age Requirement

To open an account and use the services on ledgewin, you must be 21 years of age or older. Only those aged 21 or above are permitted to create an account on this platform. Providing false information about your age will result in permanent account termination and any deposited funds may be forfeited.

2.2 Personal Information

You must provide accurate and complete information at the time of registration. Each individual may operate only one account. If the same person holds more than one account, both accounts will be closed and all balances will be forfeited.

2.3 Identity Verification (KYC)

ledgewin may request documents for identity verification at any time. Failure to provide the required documents may result in restrictions on account activity. The following documents are accepted:

• National ID Card (NID)
• Valid passport
• Bank statement or proof of mobile banking transactions
• Utility bill (for address verification)

3. Account Management

Ensuring the security of your account is entirely your responsibility. Do not share your password or login details with anyone. If you notice any suspicious activity on your account, notify our support team immediately.

3.1 Password Security

• Use a strong password of at least 8 characters.
• Use a combination of letters, numbers, and special characters.
• Change your password regularly.
• Do not use the same password on any other site.

3.2 Account Inactivity

If there is no activity for 12 consecutive months, the account will be considered inactive. A maintenance fee may apply to inactive accounts, as determined in accordance with applicable laws and regulations. Contact the support team to reactivate your account.

4. Deposits and Withdrawals

4.1 Deposit Methods

ledgewin accepts deposits through Bangladesh's popular mobile banking services: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳500 for all methods.

4.2 Withdrawal Process

Withdrawal requests are generally processed within 5 to 30 minutes. The following conditions must be met to make a withdrawal:

• The minimum withdrawal amount is ৳800.
• Account identity verification must be completed.
• It is preferable that the deposit method and the withdrawal method are the same.
• Full withdrawal may be restricted until any active bonus wagering requirements are met.
• Withdrawals will be sent to the verified mobile number.

4.3 Transaction Verification

In the case of unusual or suspicious transactions, ledgewin may take additional time for verification and may request necessary documents. ledgewin reserves the right to notify the relevant authorities if fraud or money laundering is suspected.

5. Bonuses and Promotions

5.1 Welcome Bonus

New users will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example: if you deposit ৳1,000 you will receive a ৳1,500 bonus and your total balance will be ৳2,500; or if you deposit ৳14,000 you will receive the maximum ৳10,000 bonus and your total balance will be ৳24,000.

5.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. This means the bonus amount becomes withdrawable after being wagered 25 times. For example, a ৳1,500 bonus requires a total of ৳37,500 in wagers.

5.3 General Bonus Terms

• A bonus offer applies only once per individual, household, address, or device.
• Winnings from bonus funds cannot be withdrawn before the wagering requirements are met.
• ledgewin reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If there is evidence of promotion abuse or bonus hunting, the account will be investigated.
• VIP program cashback benefits: Bronze — up to 0.3% per week, Silver — 0.6%, Gold — 0.9%, and Platinum — 1.2%.

6. Betting and Gaming Rules

ledgewin offers a variety of games including slots, fishing games, cricket betting, and live casino. Each game has its own rules, which should be read before starting to play.

6.1 Bet Cancellation

If a game or bet outcome is affected by a technical error, the relevant bet will be considered void and the deposited amount will be refunded. ledgewin is not liable for losses resulting from internet disconnection.

6.2 Cricket Betting

Betting is available on BPL, IPL, T20 World Cup, ICC tournaments, and international cricket. If a match is cancelled or left undecided, bets will be settled in accordance with the applicable betting rules.

6.3 Finality of Results

Once a game result is published, it is considered final. In the event of a technical or human error, ledgewin reserves the right to review the result, and that decision shall be considered final.

7. Prohibited Activities

The following activities are strictly prohibited on the ledgewin platform:

• Creating multiple accounts or using another person's account.
• Registering with incorrect or false identity.
• Abusing bonuses or promotions ("bonus arbitrage" or "bonus hunting").
• Using the platform for money laundering or illegal transactions.
• Using software or any automated method (bots) to gain an unfair advantage.
• Attempting to breach the platform's security systems.
• Harassing, intimidating, or defrauding other users.
• Participating in collaborative betting or any form of game manipulation.

8. Responsible Gaming

ledgewin takes responsible gaming very seriously. We believe that gaming is a form of entertainment, not a solution to financial problems.

8.1 Self-Control Tools

Users can set the following limits on their account themselves:

• Daily, weekly, or monthly deposit limits.
• Maximum amount per single bet.
• Setting a loss limit.
• Requesting self-exclusion or temporary account suspension for a specified period.

For more details, visit our Responsible Gaming page.

9. Privacy and Data Protection

Detailed information about how your personal data is collected, stored, and processed can be found in our Privacy Policy. The Privacy Policy is an integral part of these Terms.

ledgewin uses SSL encryption and advanced security measures to keep your information safe. Your information is not sold or transferred to third parties, though it may be disclosed to authorities where there is a legal obligation to do so.

• Data collection: during registration, transactions, and platform use.
• Use of data: providing services, identity verification, fraud prevention.
• Data retention: for the period determined in accordance with applicable law.
• Your rights: the ability to request access to, correction of, or deletion of your data.

10. Intellectual Property

All elements of the ledgewin website, including the logo, graphics, content, and software, are the intellectual property of ledgewin or its respective suppliers. You are granted a limited licence to use the site for personal and non-commercial purposes only.

The following actions are strictly prohibited:

• Copying, modifying, or distributing any content from the site.
• Reverse engineering or decompiling any part of the site.
• Using the ledgewin name or logo without permission.
• Using content from game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others) without permission.

11. Limitation of Liability

ledgewin accepts no liability in the following circumstances:

• Loss caused by the user's internet disconnection.
• Loss caused by the failure of third-party services.
• Temporary service disruption caused by an unexpected technical error.
• Transaction issues caused by the user's own mistake.
• Financial loss caused by losing a bet (gaming carries inherent risk).

ledgewin's maximum liability under any circumstance will be limited to the balance available in the user's account.

12. Changes to Terms

ledgewin reserves the right to modify these terms at any time. Changes will be considered effective from the moment they are published on the site. For significant changes, a notice may be sent to the registered email address.

Continued use of the platform after changes have been made will be considered as your acceptance of the new terms. Therefore, it is recommended that you review this page regularly.

13. Account Closure & Suspension

13.1 Closure by User

You may request to close your account at any time. Please withdraw all valid balances before closing your account. If there are ongoing bonus conditions, funds related to that bonus may be forfeited.

13.2 Suspension by ledgewin

ledgewin may suspend or close an account for the following reasons:

• Violation of these terms.
• Providing false information or identity fraud.
• Fraudulent or illegal activity.
• Suspicion of financial misconduct or money laundering.
• Instructions from authorities or legal obligations.

14. Dispute Resolution

In the event of any dispute or complaint, please contact our customer service team first. We will endeavour to resolve the issue fairly and promptly.

14.1 Complaint Process

• Submit a detailed complaint via live chat or email.
• Attach any necessary screenshots or evidence.
• Our team will respond within the specified timeframe.
• Activity on the relevant account may be temporarily restricted while an investigation is ongoing.

14.2 Final Decision

The decision of ledgewin's management team will be considered final and binding. If both parties agree, an alternative dispute resolution method may be followed.

15. Contact

Contact us for any questions or comments regarding these terms:

• 24/7 Live Chat: Use the site's live chat for instant support in Bengali.
• Email: [email protected]

These terms were last updated in January 2026. They will remain in effect until the next review date.